Combined Care Visits During Well‑Child Exams
We know life with kids can be unpredictable. Sometimes a new symptom or concern pops up right when your child is already scheduled for a well visit. A combined care visit simply means your child’s provider can take care of both the routine checkup and any extra concerns during the same appointment.
We offer this to make things easier for you: fewer trips, less missed work or school, and the chance to get answers while you’re already here, even if the concern wasn’t part of the original appointment. Our team will always keep you informed about what’s being done and what to expect.
Frequently Asked Questions
What is a well-child visit?
A well-child visit (also called a preventive or annual physical exam) is a routine appointment focused on your child’s overall health and development. It typically includes a review of your child’s medical, family, and social history; age-appropriate screenings and immunizations; developmental assessments; physical examination; and preventive health counseling.
What is a Combined Care visit?
A Combined Care visit happens when your child’s clinician addresses and completes more than one type of care during the same appointment. This may include completing a well-child visit during a sick visit, if your child is due, or addressing additional medical concerns during a scheduled well-child visit. Combined Care visits allow families to take care of everything in one visit rather than scheduling a return appointment.
Why would a well-child visit result in additional charges?
Well-child visits are considered preventive care and are typically covered by insurance at no cost to you. However, when additional concerns or conditions are evaluated and managed during the same visit, insurance plans may apply additional copays, deductibles, or coinsurance based on the patient’s specific benefits. This billing reflects the additional time, medical decision-making, and complexity involved in addressing concerns beyond the preventive exam.
What services are included in a well-child visit at no additional cost?
Preventive services typically covered as part of a well-child visit include: a conversation about your child’s medical history (including social and family history), height and weight screening, age-appropriate immunizations (based on your plan’s coverage), developmental and behavioral screenings, routine physical examination, and preventive health counseling such as nutrition and safety guidance.
What types of concerns might result in additional billing?
Additional billing may apply when your child’s clinician evaluates or manages concerns beyond the preventive exam, such as new symptoms (fever, cough, rash, ear pain), chronic or ongoing conditions (asthma, allergies, ADHD), medication concerns or prescription refills, behavioral or mental health evaluations, and certain specialized screenings (autism evaluations, adolescent depression screenings, and similar) that fall outside your plan’s preventive coverage.
Does my insurance cover Combined Care visits?
Most insurance plans cover the preventive portion of a well-child visit at no cost. However, coverage for additional services to address conditions or concerns varies by plan. We recommend contacting your insurance provider directly to understand your specific benefits, including any copays, deductibles, or coinsurance that may apply to non-preventive services.
Can I choose to only have the visit I originally scheduled?
Absolutely. If you prefer to keep your visit focused on only what your child was initially scheduled for, you can let your child’s clinician know. Any additional care can be scheduled as a separate return appointment. However, many families find it more convenient to address everything in one visit rather than making an additional trip to the office. Your clinician will always prioritize your child’s health and safety, so if a concern requires immediate attention, they will discuss this with you.
Who should I contact if I have questions about my bill?
If you have questions about charges from your child’s visit, please contact our billing department by calling 1-888-776-5252. Our team can help explain the services billed, assist with insurance questions, and work with you on any concerns. You can also contact your insurance provider directly for details on your specific plan’s coverage
Why did I receive a corrected or updated bill after my child’s visit?
Sometimes additional services that were already documented and provided during your child’s visit are identified through a post-visit review and billed accordingly.
As documentation is finalized and reviewed, claims may be updated to ensure services provided during the visit are accurately reflected and submitted to the patient’s insurance plan. If you have questions about a specific charge, please contact our billing team.